The update file’s name must remain intact ( PS4UPDATE.PUP) without any change. You have to first create a new folder on the USB storage device named PS4, then another folder inside it named UPDATE. Do you know that you have to store the update file in this path ( /PS4/UPDATE/)? all in caps. You haven’t stored the update file in the correct path.Now, download the file again and check it with the PS4. To resolve this, you only need to safely remove the USB storage, then connect it again to the PC on which you’re downloading the update file. This is because of either an abrupt interruption of the internet connection or a storage device failure. Yes, it happens sometimes when you download any file from the Internet that it gets corrupted. The update file you downloaded is corrupted.So, make sure to get the appropriate file and try again. You may probably downloaded the full pack thinking it’s the right file. When you go to the official PS4 system software update page, you’ll be put in front of two options: either to download the full installation pack, or the update patch. You have not downloaded the right update file.Some of them are very simple and easy to fix, and others need some work. There are several reasons that cause Error to occur. Well, fixing Error is way too easy, but first, let’s learn why this error occurs. So, why does this happen and how to fix it? And, as that message indicates, the PS4 system fails to find/recognize the appropriate update file to complete the process. This message appears in the Safe Mode once you restart the PS4 during the update process. Its on-screen message is: “ Cannot find the update file.” When you go to update the PS4 system software, you may get an error message with code number.
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